FAQ’s

 

Is the pool heated?
It can be. This is only really applicable between November and March when the evening temperature can fall. If you want your pool heated, you should request this at the time of booking. If you arrive and decide to have the pool heated then you must accept that it takes a minimum of 24 hours to heat the pool and you are invoiced from the day it is turned on. Pool Heat – £80 per week

How do we locate/enter the property?
About 2 weeks before you depart, we will send you details of how to get to the villa from the airport. We will also send you details of the keybox and house alarm codes.

Do we need to bring towels?
All linen and house towels are provided, but you need to bring your own beach towels.

Are there stores nearby?
At the entrance to Southern Dunes you will find a 24 hour Walmart superstore, 24 hour Pharmacy, Dollar Tree, Winn Dixie & loads of other convenience stores.

Are there restaurants nearby?
Again, at the entrance to Southern Dunes there are a wide variety of Restaurants/Take Aways including Pizza Hut, Taco-Bell, MacDonalds, Burger King, Steak Restaurants, Seafood Restaurants,& lots more.

What medical services are nearby?
There is a walk in Medical Centre situated next to Walmart’s car park and 5 minutes further along ( turn right from Southern Dunes) you will find the main general hospital.

What services are provided?
The villa will be thoroughly cleaned before you start your holiday and a supply of linen and towels left for you. There is a full inventory carried out prior to your arrival which will ensure adequate supplies.

The pool is cleaned and serviced weekly and the gardener comes weekly to cut the grass etc.

Is there a contact for questions /enquiries?
We have a local Management Company who will contact you when you arrive and who is on hand 24 hours a day for any problems or queries.

How many people can stay in a villa?
Rental homes are governed by the State of Florida’s Dept. of Hotels. Just like hotels, there is a maximum number of people that you are allowed in each rental. They allow 2 guests per bedroom.

What happens if the extra guests are children who can sleep on the floor?
Florida law is very strict. Between our pool, garden and maid services we know if there are too many guests, plus many of our neighbours are residents and will inform the Management Company accordingly.

Are pets allowed?
Sorry, we have to say no as many guests have allergies.

Is smoking allowed?
Smoking is not allowed in the house, but you may smoke on the outside deck area using the ashtrays provided there if the doors to the property are closed

What is the climate like?

Full details of the local climate and weather